When can I expect to receive my shipment?

All orders are shipped from our warehouse within 5 business days of the order being placed.Shipment will arrive in between 10-20 business days after the shipment date, depending on theavailability of the carrier provider and location. We do apologize that shipment delay may occurif the shipment requires Customs clearance or inspection, or transportation delay caused bycarrier service.

How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use thenumber and track your order at www.17track.net.

What are your shipping rates?

Express Shipping ( 8-14 business days) US$0.00 and up US$15.99

Standard Shipping ( 10-20 business days) US$0.00–US$29.00 US$6.90

Free Shipping (10-20 business days)

Which countries do you ship to?

Currently, we do ship worldwide. But in case your country may not be supported by our logistics,we will inform you right away and make necessary changes to your order. To know more aboutour destination listings, contact us via help@wsbytlp.com.

How can I change my Shipping Address?

Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day ofplacing an order. You may contact us via help@wsbytlp.com to request forsuchchanges.

Can I deliver to another address, other than my card billing address?

Yes, it is possible.

How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on
Saturday or Sunday will be shipped the following Monday.

Part of the goods will be shipped directly from our domestic warehouses, while theremainingitems are produced and shipped directly from our ownfactories located in the UnitedStatesCanada.and Australia.

We work with major international shipping companies such as FedEx, SF Express, DHL, UPS, andEMS that work with local couriers. This allows us to deliver directly to your home and we areproud to offer a fixed flat rate for shipping.